: Technical Lead / Head of Engineering

Department: Technology

Employment Type: Full-time

Work Mode: Work from Office

Experience Required: 10+ years

Leadership Experience: Minimum 3 years managing engineering teams of approximately 10–20 members

Role Overview

We are seeking a highly experienced, hands-on technology leader to take ownership of technology architecture, software engineering, platform reliability, infrastructure, security, data engineering and AI-enabled product development.

The incumbent will work closely with business leadership and product management to translate business priorities into scalable, secure and high-quality technology solutions. The role requires a combination of strategic thinking, technical depth, engineering execution and people leadership.

Key Responsibilities

1. Technology Strategy and Architecture

- Define and maintain scalable, secure and reliable application architecture.
- Make architectural decisions concerning databases, integrations, real-time messaging and system resilience.
- Review technical designs, code and pull requests to maintain engineering standards.
- Ensure technology decisions align with business goals and future scalability.

1. Software Engineering and Delivery

- Lead backend engineering using TypeScript, Node.js and NestJS or comparable frameworks.
- Oversee frontend applications built with React and Next.js.
- Manage sprint planning, release planning, delivery timelines and production deployments.
- Establish development standards, code review processes and engineering best practices.

1. Database and Data Engineering

- Own PostgreSQL database architecture, schema design, indexing, query optimisation and transaction management.
- Manage replication, connection pooling, locking and safe database migrations.




- Oversee analytical data platforms and data warehouses such as Snowflake, Amazon Redshift or BigQuery.
- Drive dimensional modelling, ELT pipelines and orchestration using tools such as dbt and Airflow.

1. Cloud Infrastructure and Reliability

- Manage AWS infrastructure and cloud resource optimisation.
- Oversee Kubernetes or equivalent managed infrastructure.
- Establish and maintain CI/CD pipelines, development environments, automated testing and observability.
- Lead incident response, root-cause analysis, system availability and business continuity planning.
- Manage technology vendors, tools and cloud expenditure.

1. Security and Compliance

- Ensure application and cloud security best practices.
- Oversee data privacy, GDPR requirements, personally identifiable information (PII) handling and access controls.
- Coordinate vulnerability assessment and penetration testing (VAPT) remediation.
- Support ISO-aligned security controls and compliance initiatives.

1. Data, AI and Innovation

- Collaborate with data and AI specialists to develop and deliver AI-enabled product features.
- Support production implementation of LLM-based applications and AI-assisted workflows.
- Establish evaluation, monitoring and feedback mechanisms for AI features.
- Ensure AI coding tools are used securely, responsibly and with appropriate engineering review.

1. Team Leadership and Stakeholder Management

- Lead, recruit,



mentor and develop software engineering and data/AI teams.
- Conduct regular one-to-one meetings, performance reviews, goal setting and appraisals.
- Develop future engineering leaders and improve team productivity.
- Work closely with business leaders, product management, operations, clients and external partners.
- Explain complex technical issues, risks and trade-offs to non-technical stakeholders.

Required Technical Skills
- TypeScript, Node.js and NestJS or equivalent backend technologies.
- PostgreSQL and advanced database performance optimisation.
- Redis, queues, third-party APIs, webhooks and integration-heavy architectures.
- AWS cloud infrastructure and Kubernetes or equivalent.
- Data warehouses, ELT pipelines and analytical data modelling.
- CI/CD, automated testing, code reviews and production monitoring.
- Application security, authentication, authorisation and data protection.
- Solid technical documentation and stakeholder communication skills.

Preferred Skills
- React and Next.js.
- WebSockets, Socket.IO, real-time chat or contact-centre platforms.
- Playwright and end-to-end testing.
- Grafana, Loki and Sentry.
- AI coding agents and production LLM applications.
- Exposure to ISO 27001, SOC 2 or investor technical due diligence.

Candidate Profile
- 10+ years of experience in software engineering.
- At least 3 years of experience leading engineering teams of 10–20 professionals.
- Experience managing multidisciplinary teams, preferably including data or machine learning functions.
- Strong problem-solving, decision-making and people-management abilities.
- Ability to balance strategic ownership with hands-on technical involvement.
- Customer-focused, accountable and comfortable working in a fast-paced environmen

📌 Technical Lead (Mumbai)
🏢 Menschen Consulting
📍 Mumbai