- 1-2 years team lead experience in sales, upselling, cross-selling in inbound international voice process
- Lead and coach team members to achieve performance metrics and promote teamwork
- 5-day workweek with rotational shifts and offs
Lead Team Members, foster their career development & growth via effective coaching and communication and promote teamwork and cooperation Coach direct reports on their performance on a regular basis to ensure performance metrics are achieved
Required Candidate profile international banking process exp is mandatory international voice/chat/Backoffice process rotational shift/off