Key Roles and Responsibilities

A.

Product

Training and Delivery

- Conduct instructor-led online and classroom training sessions on Tally products, features and functionalities.

- Deliver practical, hands-on sessions using real-life business scenarios and sample company data.

- Train partner resources on accounting, inventory, taxation, GST, banking, payroll and other relevant product functionalities, based on the assigned syllabus and product version.

- Explain recent features, product updates, configuration options and relevant add-ons.

- Adapt training delivery to the knowledge level and learning needs of participants.

B.

Product

Demonstration and Application

- Demonstrate product features and workflows using practical business cases.

- Train participants to conduct effective product demonstrations for prospective and existing customers.

- Explain how Tally solutions address common accounting, inventory, compliance and business reporting requirements.

- Help participants understand common implementation scenarios, configuration requirements and troubleshooting procedures within the scope of their role.

C. Assessment and Learning Effectiveness

- Conduct pre-training and post-training assessments.

- Evaluate participants through practical assignments, demonstrations, quizzes and product-based exercises.

- Identify knowledge gaps and provide corrective guidance.

- Maintain participant attendance, assessment scores, feedback and training completion records.

- Conduct follow-up assessments to evaluate knowledge retention and practical application.

D.

Training

Content and Documentation

- Prepare and update training presentations, product demonstrations, exercises, user guides and reference materials.

- Develop practical case studies, frequently asked questions and troubleshooting guides.

- Keep training content aligned with the relevant product version, official documentation and approved learning objectives.

- Maintain a repository of training materials and best practices.

E.

Partner

Coordination and Support





- Coordinate with Tally Channel Partners to understand their training requirements and capability gaps.

- Support partner teams in improving their product knowledge and customer-facing competence.

- Address product-related learning queries and escalate complex technical issues to the appropriate support team.

- Collect feedback from partners and recommend improvements to training programs.

F.

Training

Administration and Reporting

- Prepare training calendars and session plans.

- Submit periodic reports covering sessions conducted, participants trained, assessments, feedback and learning outcomes.

- Maintain training MIS and follow up on pending assignments or assessments.

- Support the Training Manager in improving training quality, standardization and participant engagement.

.

Required Qualifications and Experience

- Graduate in Commerce, Accounting, Business Administration, Information Technology or a related discipline.

- Strong working knowledge of Tally products, preferably TallyPrime.

- Typically 2–4 years of relevant experience in Tally product training, implementation, technical support or customer training.

- Practical understanding of accounting principles, GST, inventory management and business transactions.

- Experience in conducting online and classroom training sessions.

- Tally product certification or relevant training credentials will be an advantage.

.

Required Skills and Competencies

- Strong product knowledge and practical application skills.

- Excellent communication and presentation skills.

- Ability to explain technical concepts in simple, business-oriented language.

- Good facilitation, demonstration and classroom management skills.

- Strong problem-solving and troubleshooting abilities.

- Proficiency in MS PowerPoint, Excel, video conferencing and digital training tools.

- Effective time management, documentation and reporting skills.

- Willingness to learn new product features and continuously upgrade product knowledge.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits

- Cell phone reimbursement

- Paid sick time

- Paid time off

Work Location: In person

📌 Tally Prime Product Trainer (Ghaziabad)
🏢 Graphline computers
📍 Ghaziabad