We are looking for an experienced and visionary Senior Digital Product Owner to lead our product teams in delivering innovative digital solutions. The ideal candidate will have a strong background in managing digital products, collaborating with cross-functional teams, and driving business growth through technology-driven strategies.
? Location: Mumbai, India
⏰ Work Mode: Work from Office
? Role: Sr Digital Product Owner
What You'll Do:
• Create and maintain product roadmap and facilitate detailed pipeline management,
prioritisation and product backlog grooming
- Functional design responsibility for enhancements and customer requests -
functional lead in feature improvements to drive better customer experience
- Backlog pipeline management and Scrum Master responsibilities.
- Customer Relationship Engagement and co-ordination of digital marketing agency
- Co-ordination of data analytics and insights for the product team
- Business change management - assist BU with rollout of new features and improvements
- Provide guidance and support to product support team for the purpose of delivering superior customer service.
- Identify and implement operational improvements to optimise processes and customer experience where applicable.
- Review and diagnose opportunities for improvement to address goals of the product.
- Evaluate success of features in line with growth hacking process and customer insights.
- Lead discussions and improvement concepts with customers as applicable.
- Facilitate sprint planning, execution, retrospectives and blocker removal.
- Provide functional leadership to the development team on new feature and enhancements.
- Ideation in accordance with design thinking and lean startup techniques, drive improvement through experimentation and growth hacking methodologies.
- Organise and lead relevant training sessions with customers and internal stakeholders.
- Take ownership of all bugs and issues, driving prioritisation and resolution in a timely manner.
- Prepare analytical and business reports by collecting, analysing, and summarising information and trends.
- Provide ongoing measurement and tracking of initiatives and conduct relevant post implementation reviews to assess effectiveness.
- Analyse stakeholder requests for improvements and develop functional, process and data view perspectives on the requirements for use by the development team.
- Comply with WHSE authorities in accordance with the responsibilities matrix
- 7+ years previous experience in a similar owner in either corporate or startup environment
- Strong business and analytical skills
- Previous experience in rolling out digital/online initiatives
- Previous experience in digital marketing advantageous
- Strong understanding of the digital environment and working in agile methodology
- Experience in the product eg ecommerce, CRM etc, especially in a B2B scenario
- SAP experience highly desirable, including SAP ECC, Hana or SAP Commerce
- Business domain knowledge in quote to cash and / or loyalty programs desirable
- Experience scrum mastering or similar roles required
- Strong internal and external stakeholder management
- Able to lead and engage people
- Robust customer focus, business engagement and communication skills
- University Degree qualifications / Degree in Business / IT preferred
Eager to shape the future of digital products? ? Apply now and join our energetic team!
📌 Sr Digital Product Owner (Mumbai)
🏢 RAPSYS TECHNOLOGIES PTE
📍 Mumbai
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