The Role

- This role sits between clients and the internal team.

- The person in this seat manages calls with C-suite executives one hour, then

pivots to supporting junior marketers the next. They are equally effective in both contexts.

- This is not a client servicing role. It is not a subject matter expert role. It is

both, in balance.

Key Responsibilities

- Manage client relationships across services including Growth Intelligence, AI

Marketing Systems, and Brand Infrastructure engagements.

- Translate client needs into transparent briefs for internal teams. Identify process

breakdowns before they become client issues.

- Own account outcomes. When things go sideways, this person fixes them.

Their name is on the result.

- Defend work internally when it's strong. Push back on client scope-creep

without creating friction.

- Read the room. Know when to use technical language to assert authority.

Know when to drop it because clarity matters more.

- Maintain account health through proactive communication, clear expectation-





setting, and honest conversations.

Candidate Requirements

- Marketing expertise. Not just vocabulary. The ability to distinguish between

good work and work that's been dressed up to sound good.

- Deep understanding of processes and systems. Most account problems are

process problems, not creative problems.

- Command of language. The same sentence structured two different ways will

either save an account or lose one.

- Proven ability to own outcomes and turn around difficult situations.

- Experience in enough client-facing scenarios to distinguish between real

problems and reactive panic.

- Spine. The ability to hold a line without being defensive. To say no without

making clients feel small.

- 6+ years of client-facing work in marketing, strategy, or related fields.

Pay: ₹50,000.00 - ₹80,000.00 per month

Work Location: In person

📌 Sr. Account Manager (Thane)
🏢 Thema Corporate Services
📍 Thane