We are looking for a Service Co -Ordinator for Ambattur location and find the JD below
- Create Purchase Orders (POs) and share them with suppliers in a timely manner.
- Generate codes for defective parts and ensure accurate documentation.
- Prepare import documentation and coordinate with suppliers regarding delivery issues; follow up with logistics teams to ensure smooth deliveries.
- Log AMC (Annual Maintenance Contract) service calls in the CRM system and maintain accurate records.
- Update Outstanding (OS) collections and track payment status.
- Handle stock transfer process
- Follow up on pending payments with customers or vendors.
- Monitor and follow up on invoice submissions and approvals.
- Prepare and issue quotations as per customer requirements.
- Coordinate with PAN India engineers and principals regarding warranty claims and ensure timely resolution.