21 Oct
|
Rings and I
|
Pune
Job Title: Senior Ring Expert
Luxury Jewellery / Diamond Retail
Company Name: Rings & I
Location: Across Maharashtra (Multiple Cities)
Job Type: Full-time
Salary: Competitive (as per industry standards) + Performance Incentives
About Rings & IRings & I is India’s First Designer Diamond Ring Studio, redefining how people discover and buy diamond rings. Featuring over 1,84,000+ designer ring styles and a personalized, made-to-order approach, we empower customers to choose their ring, their style, and their budget. Through a seamless omnichannel and tech-enabled experience, we combine exceptional design, transparency, and trust to celebrate life's most meaningful moments.
Our Vision is to establish Rings & I as India's most trusted Designer Ring Studio by delivering excellence through personalization, innovation, and customer satisfaction.
Job Summary
We are looking for an experienced and customer-centric Senior Ring Expert to join our growing team in Maharashtra. In this senior client-facing role, you will drive exceptional retail sales, conduct high-value design and styling consultations (both in-studio and virtual), mentor junior Ring Experts, and take operational ownership of key store processes.
If you have a passion for luxury retail, diamond jewellery styling, and end-to-end client management, we want to hear from you!
Key Responsibilities1. Client Engagement & Sales (Appointment to Receipt)
- Lead personalized client consultations (in-store and virtual) to understand customer mindsets, preferences, and budgets.
- Guide customers through custom design selections, product offerings, and brand policies to convert appointments into sales.
- Handle online orders, process quotations, and build long-term relationships with clients.
- Collect advance payments, issue formal receipts,
and manage daily cash handover procedures to the Head Office.
- Maintain studio cleanliness, merchandising standards, and product presentation.
2. Order & Quality Management (Procure to Pay)
- Track order production statuses and maintain regular updates with the Head Office team.
- Perform strict quality checks (QCs) upon receiving pieces to ensure design and quality standards meet client expectations.
- Coordinate cross-functional timelines to ensure on-time product deliveries.
3. Handover & Delivery (Receipt to Invoice)
- Manage the final delivery process, ensuring a smooth, memorable product handover with proper documentation.
4. Store-Level Operational LeadershipTake ownership of one or more core operational domains:
- Merchandising: Maintain display standards, organize inventory rotation, and maximize visual appeal.
- Inventory Management: Monitor stock levels, handle inventory audits, and coordinate replenishments.
- Training & Mentorship: Assist in onboarding and training junior Ring Experts on consultation techniques and product knowledge.
- Closing Procedures: Supervise end-of-day store closing, cash reconciliation, and operational reporting.
5. Subject Matter Expertise & Networking
- Act as an internal specialist in Solitaires and premium diamond categories.
- Represent Rings & I at luxury expos, jewellery styling events, and networking platforms to expand client outreach.
- Share client preference trends and feedback to guide product development and merchandising strategy.
Requirements & Qualifications
- Education: Bachelor’s Degree in any discipline.
- Experience: 3 to 5 years of proven experience in retail sales, luxury retail, premium diamond/jewellery sales, or high-end client servicing.
- Skills: Excellent communication, strong interpersonal and people-reading skills, and proficiency in diamond styling/consultation.
- Tech-savvy: Comfortable operating omnichannel digital platforms, CRM/order tools, and virtual consultation software.
Work Schedule & Location Details
- Store Hours: 11:00 AM to 9:00 PM
- Working Days: Weekend availability is required (Weekends are working days, as is standard in retail).
- Location: Multiple openings across cities in Maharashtra.
Benefits
- Chance to work with India’s leading designer ring studio.
- High-growth career path with leadership responsibilities.
- Competitive salary package with performance incentives.
Pay: ₹400,000.00 - ₹800,000.00 per year
Benefits
- Commuter assistance
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Application Question(s):
- Also can you please share the following details:
1. Current Company
2. Current CTC
3. Expected CTC
4. Reason of leaving the current company
5. Your Location
6. Notice period
7. Age
8. Total experience in Retail
9. Maritial Status
10. Graduation Year -
Education
- Bachelor's (Required)
Experience:
- Retail sales: 1 year (Required)
Language:
- English (Required)
- Hindi (Required)
- Marathi (Required)
Location:
- Pune, Maharashtra 411001 (Required)
Work Location: In person
📌 Senior Retail Sales Assistant (Pune)
🏢 Rings and I
📍 Pune