Role Summary The Senior Executive is responsible for managing daily operations at the Lixil Experience Center (LEC), delivering excellent customer service, and driving sales performance The role ensures brand alignment, team coordination, and operational efficiency
Key Responsibilities
Deliver premium customer experience and build robust relationships
Drive sales and meet assigned targets
Manage and distribute leads effectively
Maintain the LECs look and feel in line with brand standards
Stay updated on product knowledge and demonstrate confidently
Handle day-to-day operations: appointments, reminders, inventory, petty cash, and reports
Plan and manage events (small and large scale)
Collaborate with cross-functional teams to meet business goals
Required Skills
Strong communication and interpersonal skills
Proven experience in sales and customer service
Good organizational and time management abilities
Product knowledge with a passion for the brand
Ability to manage events and multitask
Proficiency in relevant tools and software
Experience
Background in retail, sales, customer service, event management
Exposure to the home/bathroom design industry is a plus
📌 Senior Executive (Gurugram)
🏢 LIXIL
📍 Gurugram
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