- Bachelor degree in Human Resources,Business Administration or a related field (preferred)
- As a Senior Executive u2013 Employee Benefit Claims (Corporate Insurance &
- Client Servicing) plays a crucial role in managing employee benefit claims while ensuring a seamless experience for corporate clients
Job Summary
As a Senior Executive u2013 Employee Benefit Claims (Corporate Insurance &
- Client Servicing) plays a crucial role in managing employee benefit claims while ensuring a seamless experience for corporate clients. This role involves liaising with clients, insurance providers and third-party administrators (TPAs) to facilitate smooth claim processing, resolve escalations and provide expert guidance on policy coverage. The role requires excellent communication, problem-solving skills and a client-centric approach to enhance customer satisfaction and build long-term relationships.
Job Details
- Experience Required: Minimum 1 year (Corporate Insurance, Client Servicing or Broking experience preferred)
- Educational Qualification: Bachelor/Master degree in Insurance, Finance, Business Administration or a related field
Key Responsibilities
- Process and review employee benefit claims,
including Group Health Insurance, Group Term Life Insurance and Group Personal Accident.
- Coordinate with Third-Party Administrators (TPAs) and insurance companies for claim processing and approvals.
- Track claims and update clients regarding their claim status.
- Assist in case of claim escalations, rejections, or disputes.
- Act as a point of contact between clients, hospitals and insurance providers.
- Educate clients about policy coverage, exclusions, and claim procedures.
- Conduct awareness sessions for corporate employees on insurance advantages.
- Arrange and attend client meetings at regular intervals.
- Organize wellness activities in corporate settings.
Qualifications &
- Skills:
- Bachelor degree in Human Resources, Business Administration or a related field (preferred).
- Strong communication and interpersonal skills.
- Knowledge of insurance policies, TPA processes and medical terminologies.
- Excellent problem-solving and persuasive abilities.
- Proficiency in MS Office &
- Email Writing.
- Ability to handle customer grievances effectively.
📌 Senior Executive - Employee Benefit Claims (New Delhi)
🏢 GO INSURE INDIA
📍 New Delhi
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