Position Overview

We are seeking a highly skilled and analytical Senior Salesforce CRM Developer with strong technical expertise in the Retail industry domain. This role requires an architecturally minded developer with 5+ years of hands-on experience, specifically focused on robust ecosystem integrations connecting Salesforce with key retail retail operations engines like LS Central and Microsoft Dynamics 365 Business Central or equivalent.

Core Responsibilities &

- Technical Capabilities

1. Systems Integration &

- Retail Architecture
- ERP &
- Unified Commerce Integration: Design, implement, and support scalable sync architectures connecting Salesforce CRM with LS Central and Dynamics 365 Business Central.
- API Development: Build custom Apex REST/SOAP endpoints and design complex integration workflows utilizing Platform Events and External ID matching architectures.
- Robust Logging: Implement comprehensive integration exception logging, monitoring frameworks, and automated retry mechanisms for transaction-heavy retail syncs.

- Core Configuration &

- Automation
- Data Modelling &
- Security: Architect custom objects, custom fields, page layouts, record types, advanced validation rules, and granular permission sets.
- Up-to-date Automation: Develop complex screen, record-triggered, and scheduled Flows; lead initiatives migrating legacy Workflow Rules and Process Builder automations into high-performance Flows.

- Custom Technical Development

- Programmatic Solutions: Write high-performing, asynchronous, and secure programmatic logic including Apex classes, multi-object triggers, Batch Apex, and Scheduled Apex.
- UI Frameworks: Design and deploy scalable custom web interfaces using Lightning Web Components (LWC).




- Code Quality &
- Optimisation: Perform system-wide bulkification, refactor technical debt to circumvent strict governor limits, and drive code quality via static code analysis (PMD cleanup).

- Lifecycle Management, Enhancements &

- Release
- Lifecycle Execution: Deliver standard maintenance changes against live production processes alongside complete end-to-end management of complex new functional requirements (from solution design to sandbox construction).
- Testing &
- Deployment: Organize and support User Acceptance Testing (UAT) cycles and manage technical release management from sandbox to production.
- Release Resilience: Execute thorough regression test beds to proactively adapt custom layers to Salesforce's three major seasonal releases (Spring, Summer, Winter).

- Platform Governance &

- Operational Support
- Operational Support: Manage ticket-based user queues, handle comprehensive licence allocations, maintain corporate data integrity fixes, and continuously audit the global platform security model.

Experience &
- Certifications
- Professional Experience: Minimum 5+ years of pure, hands-on Salesforce development and configuration lifecycle experience.
- Industry Expertise: Strong contextual knowledge of the retail landscape, omnichannel supply chains, or physical point-of-sale (POS) integrations.
- Required Certifications: Salesforce Certified Administrator and Salesforce Certified Platform Developer I (PDI) at a minimum
- Advanced Administrator, Platform Developer II (PDII), or Integration Architect certifications are highly desired.
- Technical Stack Alignment: Proven track record working directly on integrations involving LS Central and Dynamics 365 Business Central.

📌 Salesforce CRM Sr Developer Analyst (Kochi)
🏢 Litmus7 Systems Consulting
📍 Kochi