: Sales & Operations ExecutiveCompany: Voorent

Location: Gurgaon, Haryana

Salary: ₹20,000–₹25,000 per month, depending on profile and experience

Job Type: Full-time | Work from Office

About VoorentVoorent is a furniture and home appliance rental company serving customers across Delhi-NCR since 2016. We help customers furnish their homes with quality furniture and appliances at affordable prices.

Role OverviewWe are looking for a proactive and responsible Sales & Operations Executive who can manage the complete customer journey, from converting incoming enquiries into orders to coordinating deliveries, collecting payments, and managing returned inventory.

This is an end-to-end role that requires strong communication, follow-up, coordination, and problem-solving skills.

Key Responsibilities1. Sales & Customer Management

- Handle incoming customer enquiries through calls and WhatsApp.
- Follow up with potential customers and convert enquiries into confirmed orders.
- Explain rental plans, pricing, products, and payment terms.
- Maintain valuable customer relationships and resolve customer queries.

2. Operations & Delivery Coordination

- Coordinate furniture and appliance deliveries, pickups, and transportation.
- Communicate with manufacturers, suppliers, and vendors to place orders and ensure timely completion.
- Track orders from confirmation to delivery and installation.
- Coordinate with customers and vendors to resolve operational issues.

3. Payment Collection & Recovery

- Follow up with customers for pending rental payments and outstanding dues.




- Maintain records of payments received and payments pending.
- Ensure timely payment collection and regularly update payment status.

4. Inventory & Data Management

- Maintain daily records of rented, delivered, and returned assets.
- Track inventory availability, returned products, and asset movement.
- Update customer orders, payment records, vendor details, and operational data.
- Prepare daily reports on sales, collections, pending payments, and returned assets.

5. Vendor Management

- Identify and onboard new manufacturers and vendors.
- Negotiate pricing and coordinate order fulfilment.
- Ensure vendors deliver the required products on time and as per agreed specifications.

6. Field Operations

- Visit customer homes, vendor locations, or other sites whenever required.
- Support deliveries, pickups, inspections, and other operational activities.

Required Skills
- Good communication and negotiation skills.
- Ability to make sales calls and follow up consistently.
- Strong coordination and problem-solving abilities.
- Basic knowledge of Excel or Google Sheets.
- Comfortable handling customers, vendors, payments, and operational data.
- Willingness to take ownership and manage tasks independently.
- Must be comfortable with occasional field visits.

Who Should Apply?We are looking for someone who is hands-on, organised, proactive, and willing to take responsibility for the entire process rather than focusing on just one task. To apply: Share your resume along with your relevant sales, operations, and customer-handling experience.

📌 Sales (Operations-Mix Role) (Gurugram)
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