- Lead Generation & Proactive Sales: Find recent corporate accounts, group bookings, travel agency partnerships, and event/catering clients via cold calling, networking, and site visits.
- Client Relations & Negotiations: Negotiate room rates, meeting space rentals, and group contracts while maintaining strong accounts with repeat customers.
- Market Analysis: Monitor local competitor pricing, market trends, and seasonal demand shifts to adjust sales strategies.
- Cross-Departmental Collaboration: Work closely with the front desk, revenue management, and food & beverage teams to ensure smooth group check-ins and event execution.
- Reporting & Tracking: Maintain accurate client histories and pipeline data using Customer Relationship Management (CRM) software and property management systems.
- Industry Representation: Attend trade shows, travel conventions, and community networking events to promote the hotel