Role

Restaurant Manager / Shift Manager

Job Level

Department: Outlet Operations | Reports To: Operations Manager / Area Manager

Function (Fn)

Outlet Operations

Location

Bareilly

Job Purpose The Restaurant Manager manages the daily operations of an assigned café/QSR outlet to achieve sales targets, control costs, and maintain brand standards. This role takes full ownership of team performance, stock management, food quality, and guest satisfaction.

KRA / Accountabilities

- Oversee daily opening, closing, shift handovers, and overall store readiness.
- Manage outlet staff, assign daily duties, and maintain floor discipline during shifts.
- Track daily sales performance and work toward achieving weekly and monthly store targets.
- Ensure rapid, polite customer service and handle guest feedback directly on the floor.
- Maintain strict standards for food presentation, recipe accuracy, cleanliness, and store hygiene.
- Enforce company standard operating procedures across kitchen and counter operations.
- Place daily stock indents with the Central Kitchen and central warehouse to prevent stock-outs.
- Conduct weekly inventory counts, track product usage, and control wastage and store variances.
- Monitor store operating costs, including food wastage, labor scheduling, and utility usage.




- Train and onboard new store crew on POS systems, menu items, and customer service.
- Submit daily sales, wastage, inventory, and expense reports to management.
- Coordinate with maintenance, HR, and supply chain teams to resolve store-level issues quickly.
- Check store equipment function and report maintenance issues or breakdowns promptly.
- Assist with billing, cash collection, and end-of-shift register reconciliation as required.

Core Competencies / Known Exp

- Outlet operations and shift management
- Inventory tracking and wastage control
- Customer service and complaint resolution
- Basic understanding of food cost and store margins
- POS system operation and cash handling
- Staff scheduling and team leadership
- Food safety, hygiene, and cleanliness standards
- Clear spoken communication and problem-solving

Must have / Tech / Pref. Qualifications Education & Experience:

Education: Graduate or Diploma in Hotel Management, Hospitality, or Business Administration.

Experience: 3 to 5 years of hands-on experience in a Café or QSR outlet, with at least 1 to 2 years as an Assistant Manager or Store Manager.

Pay: ₹18,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Restaurant Manager (Bareilly)
🏢 Bun Makkhan Chai
📍 Bareilly