Company Description Star Health & Allied Insurance Co. Ltd. is a leading Indian health insurance company headquartered in Chennai and operating since 2006 as the country’s first standalone health insurance provider. The company offers a wide range of innovative products across health, personal accident, and domestic and overseas travel insurance, designed to meet diverse customer needs.

Star Health has covered more than 16.9 crore lives and provides cashless treatment facilities through 14,000+ network hospitals across India. With a robust in-house claim settlement team, the company focuses on swift claim processing and a high standard of customer service, supported by 24x7 multilingual call center assistance and free telehealth consultations. Star Health has 14,000+ employees, 800+ branch offices, and 5.8 lakh agents, and continues to invest in digital transformation to deliver seamless, accessible health insurance solutions.

Role Description The Relationship Manager role is a full-time, on-site position based in the Agra District.

The Relationship

Manager will be responsible for building and maintaining strong relationships with customers, agents, and channel partners, ensuring high levels of customer satisfaction and retention. Daily activities include understanding customer insurance needs, presenting suitable products, assisting with policy issuance and renewals, and coordinating with internal teams for smooth claim and service resolution. The role involves regular follow-ups,



managing customer queries, conducting meetings and presentations, and supporting business growth through upselling, cross-selling, and lead generation.

The Relationship

Manager will also work closely with branch staff and external partners to enhance customer experience and uphold the company’s service standards.

Qualifications

- Strong customer relationship management and account servicing skills, with the ability to build trust and long-term engagement.
- Sales and business development capabilities, including prospecting, lead conversion, and cross-selling or upselling insurance products.
- Excellent communication and interpersonal skills, with proficiency in spoken and written English; knowledge of local languages in Pune District is an advantage.
- Basic understanding of health insurance concepts, policy terms, and claims processes; prior experience in insurance or financial services is preferred.
- Solid organizational and time management skills, with the ability to handle multiple customer accounts and prioritize tasks effectively.
- Comfort with digital tools and CRM systems, and willingness to adapt to new technologies and processes.
- Bachelor’s degree in business, commerce, finance, or a related field is desirable; relevant experience may be considered in lieu of formal education.
- Ability to work on-site in Pune District, with readiness to travel locally for customer meetings and partner visits as needed.

📌 Relationship Manager (Agra)
🏢 Star Health and Allied Insurance Co
📍 Agra