Job Summary: We are looking for an energetic, polite, and organized Receptionist cum Telecaller for our Railway Exam Coaching Institute. The ideal candidate will act as the first point of contact for students and parents, manage front desk operations, handle student inquiries, and make follow-up calls to aspiring candidates for railway exam batches (RRB NTPC, ALP, Group D, etc.).
Key Responsibilities:
- Welcome visiting students and parents, provide information regarding railway exam courses, batch timings, and fee structures.
- Handle incoming and outgoing phone calls with a pleasant and skilled tone.
- Make outbound calls to student leads/inquiries, explain coaching programs, and coordinate regular follow-ups.