About the Role
We are looking for a sharp, client-savvy Closing Manager to convert high-net-worth walk-ins into bookings for a premium residential project in Mahim West. The role owns the bottom of the sales funnel – delivering a world-class site experience, understanding buyer needs, negotiating with confidence and closing ₹3–7 Cr transactions through to agreement and registration, while protecting pricing and brand value.
Key Responsibilities
1. Client Meetings & Site Experience
- Meet and host walk-ins (CP, direct and digital) at the sales gallery / site with a polished, consultative approach.
- Deliver compelling project presentations – location, sea-view and lifestyle proposition, plans, specifications, amenities and developer credibility.
- Conduct sample-flat and site walk-throughs; tailor the pitch to each buyer’s profile (end-user, upgrader, investor, NRI).
2. Need Analysis & Deal Structuring
- Understand buyer requirements – configuration, floor, view, budget, timeline and funding source.
- Recommend the right inventory and structure offers: payment plans, cost sheets, parking, floor-rise and view premiums.
- Coordinate home-loan options with banking partners where required.
3. Negotiation & Closure
- Handle objections and negotiate confidently within approved pricing and discount authority.
- Drive urgency through inventory, price-revision and offer timelines to close bookings.
- Achieve monthly / quarterly booking and sales-value targets.
- Jointly close key HNI and CP-sourced accounts with the Sales Head when needed.
4. Follow-Up & Pipeline Management
- Run disciplined follow-ups (calls, WhatsApp, revisits, family meetings) on every hot and warm lead.
- Re-engage dormant prospects with fresh offers, new inventory and site updates.
- Maintain a clear,
prioritised pipeline in the CRM with accurate stage tracking.
5. Booking to Registration
- Complete booking formalities – application form, KYC, booking amount collection and allotment.
- Coordinate with CRM, legal and accounts for allotment letter, agreement for sale, stamp duty and registration.
- Ensure timely collection of milestone payments up to agreement registration.
- Minimise cancellations by managing expectations and buyer relationships post-booking.
6. CP Coordination & Market Feedback
- Work closely with sourcing managers and channel partners on CP-sourced walk-ins; keep CPs updated on client status.
- Share feedback on pricing, objections, competitor offers and inventory movement with sales and marketing leadership.
Key Performance Indicators (KPIs)
- Bookings closed and sales value (₹ Cr) per month / quarter
- Walk-in to booking conversion ratio
- Revisit-to-closure ratio
- Average discount vs approved pricing (price realisation)
- Booking-to-agreement conversion and cancellation rate
- Collections up to agreement registration
- CRM hygiene and reporting compliance
Candidate ProfileMust-Have
- 5–10 years of real estate sales experience, with at least 3 years closing premium / luxury residential deals (₹2 Cr+ ticket size).
- Proven, verifiable closure track record in Central / Western Mumbai (Mahim–Dadar–Prabhadevi–Bandra–Worli belt preferred).
- Strong negotiation, presentation and objection-handling skills.
- Sound understanding of cost sheets, payment plans, stamp duty, registration, home loans and RERA.
- Excellent communication in English and Hindi; Marathi preferred.
- Polished, confident personality suited to HNI and NRI clientele.
- Comfortable with CRM tools, Excel and daily reporting.
Good-to-Have
- Experience with sea-facing / luxury projects or reputed Grade-A developers.
- Experience handling NRI and investor buyers.
- Knowledge of Gujarati / Urdu / Konkani (helpful for local catchment).
- Exposure to launch-phase sales and inventory pricing strategy.
Education
- Graduate in any discipline (mandatory).
- MBA / PGDM in Sales & Marketing preferred.
Key Skills Luxury Residential Sales · Deal Closure · Negotiation · HNI / NRI Client Handling · Site Presentations · Objection Handling · Cost Sheets & Payment Plans · Booking to Registration · CP Coordination · CRM · Pipeline Management
What We Offer
- Competitive fixed salary with uncapped, booking-linked incentives.
- Opportunity to sell a high-value, premium residential project in a prime Mumbai location.
- Fast-track growth into Senior Closing Manager / Sales Lead roles for top performers.
- Strong sourcing and marketing support delivering qualified walk-ins.
How to Apply Share your updated CV with current CTC, expected CTC, notice period and a brief note on your best closures (project, ticket size, number of bookings) to
[email protected] with the subject line: “Application – Closing Manager, Mahim”.
Pay: ₹40,000.00 - ₹150,000.00 per month
Advantages
- Flexible schedule
- Health insurance
- Provident Fund
Work Location: Remote
📌 Real Estate Sales Consultant (Mahim)
🏢 Maarut Digital
📍 Mahim