Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : Oracle Engagement Cloud - Service
Good to have skills : NA
Minimum 7.5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As a Packaged/SaaS Application Engineer, a typical day involves configuring and supporting packaged or software as a service applications to tailor features according to evolving business requirements. The role includes managing application releases and ensuring the overall stability and performance of the system. The engineer works with various tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational goals while maintaining compatibility across different environments.
Collaboration with stakeholders to understand needs and adapt the application accordingly is a key part of daily activities, ensuring seamless operation and continuous improvement of the software services.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to optimize application configurations to enhance user experience and system efficiency.
- Coordinate cross-functional communication to ensure alignment on project goals and deliverables.
- Mentor junior team members to support their professional growth and skill development.
Skilled & Technical Skills:
- Must To Have Skills: Proficiency in Oracle Engagement Cloud - Service.
- Experience with configuring and customizing cloud-based packaged applications to meet business requirements.
- Strong knowledge of application programming interfaces and integration techniques.
- Familiarity with low-code development platforms to accelerate solution delivery.
- Ability to troubleshoot and resolve complex system issues to maintain application stability.
- Understanding of release management processes and version control in cloud environments.
Additional Information
- The candidate should have minimum 7.5 years of experience in Oracle Engagement Cloud - Service.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.
📌 Packaged/SaaS Application Engineer (Hyderabad)
🏢 Accenture in India
📍 Hyderabad
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