We are looking for candidates for the Customer Support – Voice Process with good knowledge of MS Excel. Candidates with robust communication skills and a customer-focused approach are encouraged to apply.
Interested candidates can apply now by sharing to the given mail ([email protected])
Role: Analyst-Voice
Job Summary To ensure the seamless operation and maintenance of voice communication systems by monitoring, troubleshooting, and providing technical support to enhance service reliability and performance.
Key Responsibilities
- Oversee And Resolve Issues Related To Voice Communication Systems
- Provide Technical Support And Serve As An Escalation Point For Voice-Related Issues
- Maintain Active Communication With Customers To Address And Resolve Service Issues
- Create And Maintain Documentation On Voice Processes And Generate Reports On System Performance And Issues
📌 Opening at HCLTech for Customer Support - Voice Process (Chennai)
🏢 HCLTech
📍 Chennai
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