- Working on any other logistics-related task as required by the Management
- Required Skills
Job Responsibilities
- Liaising via email with internal customer care & store/operations teams
- Logging updates on Google Sheets about a raised ticket.
- Filing claims for packages lost/ damaged in transit as the courier partners communicate.
- Maintain records of claims approved/ rejected for accounting purposes & liaising with accounts teams
- Escalating claims to the couriers dispute team when claims are rejected (situation-based).
- Coordinating with courier partners in the UK, Australia, Europe & other courier partners around the world
- Working on any other logistics-related task as required by the Management.
- Organizing and storing paperwork, documents, and computer-based information (like google sheets)
- Working on Logistics queries sent by various departments and stores
- Working on ad hoc projects
Required Skills
- Excellent grasp of spoken and written English
- Self Motivated
- Excellent organizational and time-management skills
- Interpersonal and problem-solving skills
- Ability to work independently and as part of a team
- Attention to Detail
- Ability to Work Under Pressure
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.