Support (Ahmedabad)

Support (Ahmedabad)

21 Oct
|
TechBlocks
|
Ahmedabad

21 Oct

TechBlocks

Ahmedabad

Roles and Responsibilities :

- Manage change requests, incidents, and problems through the entire lifecycle from initiation to closure.

- Coordinate with stakeholders to identify root causes of issues and implement corrective actions.

- Develop and maintain documentation for change management processes, procedures, and templates.

- Ensure compliance with ITIL best practices for service delivery.

Job Requirements :

- 3-7 years of experience in Change Management or related field (e.g., Incident Management).

- Solid understanding of ITIL v3/4 frameworks for Service Lifecycle Management.

- Experience working in an MIS environment with ability to analyze data and create reports.

📌 Support (Ahmedabad)
🏢 TechBlocks
📍 Ahmedabad

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