Qualification: Graduate in Tourism or Travel Management.
Experience: 1–2 years experience in Travel & Tourism.
Reporting To: Assistant Manager / Operations Manager
Key Responsibilities
- Assist in day-to-day travel and tour operations.
- Handle customer enquiries and provide information on travel packages and services.
- Coordinate flight, hotel, holiday package, and transportation bookings.
- Prepare quotations, itineraries, booking confirmations, and travel documents.
- Coordinate with vendors, hotels, airlines, and other travel partners.
- Maintain customer records, booking details, and operational reports.
- Follow up on payments, booking confirmations, cancellations,
and amendments.
- Provide timely updates and assistance to customers.
- Coordinate with internal departments to ensure smooth operations.
Required Skills
- Good communication and customer service skills.
- Basic knowledge of travel and tourism services.
- Proficiency in MS Office, email, and internet applications.
- Solid coordination, organizational, and problem-solving skills.
- Willingness to learn and work in a team-oriented environment.