Department: Client Servicing

Location: Delhi

Experience: 4 Years

Employment Type: Full-Time

About the Role

We are looking for a proactive and organized Junior Account Manager to support client accounts and manage the day-to-day execution of advertising, branding, digital marketing, and communication projects.

The ideal candidate should have good communication and coordination skills, a strong understanding of the advertising/agency environment, and the ability to work closely with clients and internal teams to ensure projects are delivered smoothly and on time.

Key Responsibilities

Client Management

- Act as a day-to-day point of contact for assigned clients.
- Build and maintain positive client relationships.
- Understand client briefs, requirements, objectives, and timelines.
- Coordinate with clients for feedback, approvals, and required information.
- Communicate project updates and ensure timely follow-ups.
- Address routine client queries and coordinate with relevant internal teams for resolution.

Account & Project Coordination

- Assist in managing end-to-end execution of advertising and marketing projects.
- Coordinate with Creative, Copy, Design, Digital, Media, Production, and Strategy teams.
- Prepare and maintain project timelines, task trackers, and status updates.
- Follow up with internal teams to ensure timely delivery of assigned projects.
- Track revisions, approvals, and final deliverables.
- Ensure deliverables are aligned with client requirements and agreed timelines.

Campaign Support

- Assist in planning and executing integrated marketing and communication campaigns.




- Support the development of campaign presentations, briefs, and client proposals.
- Coordinate execution across digital, social media, ATL, BTL, influencer, and other communication platforms.
- Monitor campaign progress and highlight delays or concerns to the reporting manager.
- Support the team in tracking campaign performance and preparing reports.

Business Development Support

- Identify potential opportunities for additional services within existing accounts.
- Support the team in preparing pitches, presentations, proposals, and credentials.
- Assist in gathering information and preparing materials for new business opportunities.

Internal Coordination

- Maintain smooth coordination between clients and internal teams.
- Conduct regular follow-ups on pending tasks, approvals, and deliverables.
- Maintain proper documentation of briefs, feedback, timelines, and project updates.
- Escalate important client concerns, delays, or project-related issues to the reporting manager.

Reporting & Documentation

- Prepare regular project and account status reports.
- Maintain trackers for ongoing projects, deliverables, approvals, and deadlines.
- Assist in tracking campaign KPIs and compiling performance data.




- Support the team in maintaining account-related documentation.

Required Skills

- Strong communication and interpersonal skills.
- Good client servicing and coordination abilities.
- Basic understanding of advertising, branding, digital marketing, and social media.
- Strong follow-up and organizational skills.
- Ability to manage multiple projects and deadlines.
- Good presentation and problem-solving skills.
- Ability to work effectively with cross-functional teams.
- Attention to detail and ability to manage priorities.
- Proficiency in Microsoft Office and Google Workspace.
- Familiarity with project management or task-tracking tools is an advantage.

Preferred Qualifications

- Bachelor's degree in Marketing, Advertising, Mass Communication, Business Administration, or a related field.
- MBA or equivalent qualification is an added advantage.

Preferred Experience

- 4 years of experience in an advertising, media, branding, digital marketing, or integrated communication agency.
- Experience in client servicing or account management.
- Exposure to managing multiple projects and coordinating with creative and digital teams.
- Basic understanding of campaign planning, execution, and reporting.
- Experience working with multiple clients or accounts will be preferred.

What We Offer

- Opportunity to work with leading brands across industries.
- Exposure to diverse advertising and integrated communication projects.
- Team-oriented and creative work environment.
- Learning and career growth opportunities.
- Competitive salary and performance-based incentives.

📌 Junior Account Manager-Client Servicing (Delhi)
🏢 The Visual House
📍 Delhi