Required Qualifications

- Bachelor's degree in Computer Science or a related field preferred.

- 10-12+ years of experience in IT Systems Administration or a related field, with at least 3 years in a supervisory or team lead capacity.

- Strong technical knowledge of systems, hardware, and application protocols.

- Hands-on experience with Active Directory and Microsoft Entra ID, including user/group management, GPO, and identity governance.

- Proficiency in PowerShell scripting for automation and systems administration tasks.

- Hands-on expertise in Microsoft Azure VDI, Intune, and Microsoft Defender.

- Experience with incident management processes, including root cause analysis, escalation procedures, and post-incident reviews.

- Demonstrated ability to lead, inspire, and motivate teams.

- Excellent communication and interpersonal skills, both written and verbal, with the ability to communicate effectively with technical and non-technical staff.

- Proven ability to work independently and as part of a team, managing multiple projects concurrently.





- Robust problem-solving and analytical skills with a proven track record.

- Proactive and results-oriented approach.

Preferred / Desired Qualifications

- Experience in a managerial role within IT systems administration.

- Familiarity with monitoring/observability tools such as Datadog, Dynatrace, ControlUp, and similar platforms.

- Experience working in a global company with distributed teams.

- ITIL certification or familiarity with ITIL frameworks for service delivery, change management, and incident management.

- Experience in professional services, accounting, or similarly regulated industries with an understanding of busy season demands and client data sensitivity.

- Experience with budget planning, resource allocation, and capacity forecasting.

- Foundational networking knowledge including WAN, VPN, DNS, and network troubleshooting across multi-site environments.

📌 IT Systems Administration Manager (Mumbai Suburban)
🏢 SG Analytics
📍 Mumbai Suburban