IT Support Engineer (Kishangarh)

IT Support Engineer (Kishangarh)

21 Oct
|
iLogic Network Solution
|
Kishangarh

21 Oct

iLogic Network Solution

Kishangarh

- Managing all Mac devices with latest macOS & Securityupdate

- Working on Azure AD for ID Creation & Security GroupMaintain.

- Providing technical support of both Hardware and software forApple products.

- Enrolling devices on JAMF manual Enrolment & Zero TouchEnrolment.

- Mac JAMF console management machine and user permission.

- JAMF Inventory Maintenance & update the inventory dependsupon user machine.

- Responsible for all Mac devices running in compliance as percompany security policy.

- Diagnosis issues related to device enrolment, applicationaccess and resolution.

- Test the Beta Version MacOS with client related applications.





- Attend meetings with the Operation Team to identifycontinuous improvement opportunities and enhance the delivery of IT services tousers.

- Co-ordination with Client and Operations teams during NewApplication release.

- Ability and desire to conduct research and resolve ticketsfrom the end user community for MAC device issues.

- Used Remedy program totrack ticket progress and enter updates to have ongoing record of caseactivity till resolution is reached and ticket closed.

Job Types: Full-time, Permanent

Pay: ₹10,088.90 - ₹30,000.00 per month

Advantages

- Cell phone reimbursement

Work Location: In person

📌 IT Support Engineer (Kishangarh)
🏢 iLogic Network Solution
📍 Kishangarh

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