– IT EXECUTIVE

Company Name: INFINITY SERVICES

Location: Sector 1, Devendra Nagar, Raipur, Chhattisgarh

Department: Information Technology (IT)

Job Summary

We are looking for a skilled and responsible IT Executive to manage the company's IT infrastructure, including servers, domains, networking, computer systems, email services, and data security. The candidate will be responsible for ensuring smooth day-to-day IT operations, troubleshooting technical issues, maintaining system security, and providing technical support to employees.

Key Responsibilities

1. Server Management

- Install, configure, monitor, and maintain company servers.
- Manage server performance, storage, access permissions, and uptime.
- Perform regular server backups and ensure data recovery readiness.
- Troubleshoot server-related issues and coordinate with service providers when required.
- Manage Windows Server and Active Directory, where applicable.

1. Domain & Email Administration

- Manage company domains, DNS records, hosting, and domain renewals.
- Configure and maintain company email accounts and email services.
- Manage domain users, access permissions, password policies, and account security.
- Troubleshoot email delivery, login, and domain-related issues.
- Maintain SSL certificates and website/domain configurations, where applicable.

1. Networking & Internet

- Maintain LAN, WAN, Wi-Fi, routers, switches, and firewalls.
- Troubleshoot internet connectivity and network performance issues.
- Configure IP addresses, DHCP, DNS, and VPN access as required.
- Monitor network availability and ensure secure connectivity across office locations.

1. Hardware & Software Support

- Install, configure, and maintain desktops, laptops, printers, scanners, and other IT equipment.




- Install and update operating systems, applications, drivers, and antivirus software.
- Troubleshoot hardware, software, and peripheral-related problems.
- Maintain records of IT assets, software licenses, warranties, and equipment allocation.

1. IT Security & Data Protection

- Implement IT security policies and access controls.
- Monitor antivirus protection, firewall settings, and security updates.
- Ensure regular backups of important company data.
- Protect company systems against unauthorized access, malware, and data loss.
- Support data recovery and incident response procedures.

1. CCTV, Biometric & Office IT Systems

- Maintain CCTV cameras, DVR/NVR systems, biometric attendance devices, and access-control systems.
- Troubleshoot attendance machines and connectivity issues.
- Coordinate with vendors for repairs, installations, and maintenance.

1. Employee IT Support

- Provide technical assistance to employees for system, network, email, and application issues.
- Set up IT access and equipment for new joiners.
- Disable or revoke access for employees leaving the organization, as authorized.
- Maintain an IT complaint register and resolve issues within defined timelines.

1. Vendor & Documentation Management

- Coordinate with internet service providers, hardware vendors, software providers, and server-hosting companies.




- Maintain documentation of server configurations, network diagrams, domain details, licenses, and IT assets.
- Prepare IT maintenance reports and update management on technical issues.
- Ensure confidential information, passwords, and access credentials are handled securely.

Required Skills & Qualifications
- Graduate or Diploma in IT, Computer Science, Networking, or a related field.
- Relevant experience in IT support, server administration, and network management.
- Knowledge of Windows Server, Active Directory, DNS, DHCP, and domain management.
- Understanding of LAN/WAN, routers, switches, firewalls, and VPN.
- Knowledge of data backup, recovery, antivirus, and cybersecurity practices.
- Valuable troubleshooting, communication, and documentation skills.
- Ability to manage multiple IT issues and coordinate with vendors independently.

Preferred Experience
- Experience managing office IT infrastructure and multiple systems.
- Familiarity with Microsoft 365 or Google Workspace administration.
- Knowledge of cloud servers, virtualization, and remote access tools.
- Experience with CCTV, biometric attendance systems, and IT asset management.

Key Performance Indicators (KPIs)
- Server and network uptime.
- Timely resolution of IT support tickets.
- Successful completion of scheduled backups.
- Reduction in recurring technical issues.
- Timely renewal of domains, SSL certificates, and software licenses.
- IT asset accuracy and compliance with security policies.

Employment Type: Full-Time Work Mode: Work From Office (WFO)

Regards,

HR Department

INFINITY SERVICES

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 IT Executive (Raipur)
🏢 Infinity first pvt
📍 Raipur