AMD is looking for a System Administrator to join our IT department - Onsite Services Support (OSS) team.
Your responsibilities include supervising our Operations team, Technical support for end users on Laptops/Desktops/OS & Applications/VC & Meeting support and extended support for Network and other IT related support. The role involves leading the team, hands-on end user support and taking responsibility to drive the projects.
The Person
To be successful in this role, you should have excellent troubleshooting skills and hands-on experience with various operating systems.
Key Responsibilities
- On Site Customer Support for IT - Provide daily End User technical and operations support
- Configure Laptops/Desktops and other IT systems
- Diagnose and troubleshoot technical issues
- Responsible to Lead the Operations team and IT projects as required
- Coordinate with various peer IT teams, and drive the technical issues to resolution
- Update/create technical documentation, FAQs as required
- Conference room - AV support
- Manage and Deliver daily Geek St.
service (walk-in IT support) for AMD India
- Prepare various reports / PPTs and present as required
Preferred Experience
- A minimum of 5 - 12 years experience as a Systems Admin.
- Work experience as a Senior End User support engineer
- Positive knowledge and hands-on experience with Laptops/Desktops(Hardware and Software), IT Operations support
- Solid understanding of Windows operating system, linux and Mac-OS, AD, O365, User on-boarding/offboarding, Asset management
- Knowledge of Network LAN, WAN and WiFi
- Good problem-solving and communication skills
- Team management abilities
Academic Credentials
- Bachelors degree in computer science, information systems, or a similar field.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.