21 Oct
|
Accentrix solution
|
Bengaluru
21 Oct
Accentrix solution
Bengaluru
Hiring: International Non-Voice Support Executive
Location: Whitefield, Bangalore | Work Mode: Work From Office
Job Overview
We are hiring experienced professionals for an International Non-Voice Support Process in Whitefield, Bangalore. Candidates must have prior experience in international chat support and be comfortable working in a fully international environment supporting UK and US customers.
This prospect offers competitive compensation, international exposure, attractive bonuses, and additional employee benefits.
Job Responsibilities
- Handle customer queries through international non-voice support channels, primarily chat.
- Provide accurate, professional, and timely responses to customer inquiries.
- Maintain quality standards, productivity, and customer satisfaction metrics.
- Follow process guidelines, documentation standards, and data confidentiality requirements.
- Communicate effectively with international customers and ensure a seamless support experience.
Eligibility Criteria
- Experience: Minimum 6 months of experience in International Chat Support.
- Education: 12th pass through regular schooling or any graduate.
- Open university qualifications are not eligible.
- Strong written English communication and customer-handling skills are required.
- Candidates must be comfortable with rotational shifts, including night shifts, and rotational week-offs.
- Candidates must be willing to work from the office in Whitefield, Bangalore.
Compensation & Benefits
- Salary: Up to ₹4.8 LPA, depending on previous compensation and experience.
- Working Days: 5 days a week.
- Week-Offs: 2 rotational week-offs; no fixed weekly off.
- Shift Timings: Rotational shifts, including night shifts.
- Cab Facility: Available within a 24 km radius, subject to company transport policies.
- Health Insurance: Medical coverage as per company policy.
- Attractive Bonus: Additional earning opportunities based on applicable incentive plans.
- International Exposure: Opportunity to work in a completely international process and gain exposure to UK and US customer networks.
Important Instructions for Applicants Please read the complete carefully before applying.
Apply only if you meet the experience and educational eligibility criteria and are comfortable with the work location, rotational shifts, night shifts, and rotational week-offs.
Applications from candidates who do not meet the stated requirements may be rejected during screening. Please ensure that you understand the role and its requirements before proceeding.
Work Location: Whitefield, Bangalore
Work Mode: Work From Office
If you meet all the eligibility criteria and are ready to work in an international non-voice process, we encourage you to apply.
Pay: ₹25,000.00 - ₹34,000.00 per month
Benefits
- Commuter assistance
- Health insurance
Work Location: In person
📌 International Non-Voice Support Executive (Bengaluru)
🏢 Accentrix solution
📍 Bengaluru