We are hiring Customer Support Executives for an International Non-Voice Process. This is an excellent opportunity for candidates with good English communication skills who are looking to start or build their career in the international BPO.

Key Responsibilities :

- Handle customer queries and resolve their issues through chat support.
- Understand customer queries and provide appropriate resolutions.
- Communicate professionally and confidently in English.
- Provide accurate information while following process guidelines.
- Handle customer concerns with patience and a positive attitude.
- Maintain quality and productivity standards.
- Follow company policies and process requirements.
- Accurately document customer interactions and maintain records.
- Work effectively as part of a customer service team.

Candidate Requirements

- Candidates with freshers to 1 year of experience can apply.
- Good spoken English and communication skills.
- Good listening and comprehension abilities.
- Strong customer-service and interpersonal skills.
- Ability to handle customer queries professionally.
- Valuable problem-solving and decision-making skills.
- Comfortable working in rotational/night shifts.
- Willingness to work from the office.
- Candidates from BPO,



Customer Service and International Non-Voice processes are welcome.

Why Join Us?

- Opportunity to work with international customers.
- Career growth opportunities in the BPO/customer service industry.
- Suitable for both freshers and experienced candidates.
- Qualified work workplace.
- Opportunity to develop communication and customer-handling skills.

Benefits:

- Two rotational days off each week
- Two-way cab transportation available within a 25 km radius during night shifts
- Opportunities for professional development and career advancement

How To Apply:

Step 1: Click on Apply.

Step 2: You will be redirected to the company website.

Step 3: Click on Proceed.

Step 4: You will be redirected to our AI Bot (SRIA)

Step 5: Follow the instructions provided by the AI Bot to complete the application process.

Interview Process:

- Personal Information
- Screening Question
- Video Interview
- Assessment Test

Important Notice: Sutherland never requests payment or favors in exchange for job opportunities. Please report any suspicious activity to [email protected]. Sutherland, 7th Floor, Divyasree Building, Lanco Hills, Manikonda 500089

📌 International Non-Voice Process- Customer Support (Hyderabad)
🏢 Sutherland
📍 Hyderabad