Job Summary The Insurance Executive is responsible for handling vehicle insurance processes, including policy issuance, renewals, claims coordination, customer follow-up, and maintaining insurance-related documentation. The role involves coordinating with insurance companies, customers, and internal departments to ensure smooth insurance operations and customer satisfaction.
Key Responsibilities
- Handle new vehicle insurance and renewal processes.
- Coordinate with insurance companies for policy issuance and approvals.
- Follow up with customers for insurance renewals and policy updates.
- Assist customers in claim registration and claim settlement procedures.
- Coordinate with the service department regarding accident repairs and claim processing.
- Prepare insurance quotations and explain policy coverage to customers.
- Ensure timely submission of insurance documents and claim files.
- Maintain accurate records of policies, renewals, and claims.
- Track pending claims and follow up with insurance surveyors and companies.
- Achieve insurance renewal and revenue targets assigned by management.
- Ensure proper customer communication and support throughout the insurance process.
- Update insurance data in DMS/CRM systems.
- Ensure compliance with company and insurance regulatory guidelines.