Role & responsibilities

- Monitor day-to-day Quotes to ensure customer satisfaction and to meet targeted timelines.

- Actively engage in briefing and debriefing from the Country specialists for each tour.

- Manage entire life cycle of events including accounting, documentation etc while the Clients are on tour.

- Ensure proper cost control within stipulated time line.

- Ensure collection of the payments for the files being handled as per payment policy

- Maintain a close PR with all service providers.

- Ensure close co-ordination between Operations and Transport Team.

- Coordinate & follow up with:

- Respective foreign market manager.

- Product and R&D; team for preparing the product & brochures.

- Suppliers as and when required .

- Branches and/or service providers as required.

- Designing of itineraries and costing and functional supervision and support to team

- Whenever necessary,



negotiate for better rates with hotels for specific movements.

- Give bookings to hotels/airlines/train/Safaris.

- Acheiving operational excellence by ensuring team follows the set SOPs

- Ensure given market sales/GOP are achievied

- Preparing business MIS and give it to manager on timely basis

Preferred candidate profile

- The candidate must be a graduate.

- Preferably, 3 to 8 years of experience in operations and in managing a product/market for inbound clients.

- In-depth product knowledge of India, Nepal ,Sri Lanka & Bhutan.

- Thorough Knowledge of costings.

- Should have an understanding of customer needs and the market.

- Excellent Oral and written English communication skills.

📌 Inbound Tour Manager (Gurugram)
🏢 Travel Corporation India
📍 Gurugram