Responsible for software implementation and support at client sites, working closely with customers to ensure smooth deployment and resolution of issues.
Key Requirements
- 2 4 years of relevant experience in software implementation and support.
- Strong knowledge of SQL and application support.
- Willingness to travel to client sites within the region.
- Proficiency in English and Hindi; knowledge of Kannada preferred.
- Hands-on experience with troubleshooting and end-user training.
Support Executive
Location: Mumbai
Job Summary
Provide technical support and assistance to end-users, resolving software and hardware issues, and ensuring customer satisfaction.
Key Requirements
- 1 3 years of experience in IT support or customer support roles.
- Valuable knowledge of software troubleshooting and SQL basics.
- Excellent communication skills in English and Hindi.
- Ability to work in a team and handle multiple issues simultaneously.
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