Company Description Stonebase™️ builds SaaS products designed to remove friction from everyday business operations, allowing organizations to focus on growth rather than manual, repetitive work. The company creates smarter tools for businesses that rent products and relies on automation to replace time-consuming tasks. Stonebase™️ positions its products as a silent partner, working reliably in the background to keep processes running smoothly.

Applicants can expect to join a team focused on simplicity, speed, and scalability for modern businesse s.Role Description The Implementation and Customer Support Intern will help onboard new customers to Stonebase™️ products, including assisting with configuration, data setup, and basic training. Day-to-day responsibilities include responding to customer inquiries, troubleshooting issues, documenting common problems and solutions, and escalating technical concerns when needed. The intern will collaborate with product and engineering teams to share customer feedback and support continuous improvement of the platform.

This is a full-time, hybrid role based in Coimbatore,



with a mix of in-office work and some work-from-home flexibili ty.Qualificati o

- ns Ability to learn and work with SaaS products, along with basic technical troubleshooting and problem-solving skil
- ls.Robust customer service orientation, including clear communication, active listening, and patience when guiding use
- rs.Organizational skills for managing multiple customer requests, documenting processes, and following up on open issu
- es.Collaborative mindset, with the ability to work effectively in a team and share insights with product and engineering colleagu
- es.Pursuing or having recently completed a degree or diploma in business, computer science, information technology, or a related fie
- ld.Comfort using productivity tools (e.g., ticketing systems, CRM, spreadsheets) and willingness to adapt to new softwa
- re.Interest in SaaS, automation, and business operations; prior internship or project experience in support or implementation is a pl

us.

📌 Implementation and Customer Support Intern (Coimbatore)
🏢 Stonebase™️
📍 Coimbatore