Key Responsibilities

HR Operations

- Manage employee records, HR databases, and employee master trackers with a high level of accuracy.
- Handle onboarding and offboarding activities, including documentation, induction coordination, and exit formalities.
- Manage attendance, leave tracking, shift schedules, and regularization requests.
- Coordinate payroll inputs, including attendance, loss of pay (LOP), incentives, allowances, and other employee-related changes.
- Prepare and issue HR letters, including offer letters, experience letters, relieving letters, and employment-related documents.
- Maintain employee files and ensure HR documentation is accurate and up to date.
- Coordinate with the Finance, IT, and other internal teams for employee-related requirements.
- Manage HR helpdesk tickets and ensure employee queries are resolved within the defined turnaround time.

Employee Relations

- Act as the first point of contact for employee queries related to HR policies, attendance, payroll, leave, and other HR matters.
- Address employee concerns professionally and ensure timely resolution.
- Support employee engagement initiatives, recognition programs, and internal HR activities.
- Assist in communicating HR policies, procedures,



and company updates to employees.
- Support grievance handling, disciplinary processes, and documentation while maintaining confidentiality.
- Monitor employee concerns and escalate sensitive or unresolved matters to the HR Manager.
- Help maintain a positive work environment and strengthen employee satisfaction.

- Required Skills and Qualifications

- 1–2 years of experience in HR Operations, HR Administration, and Employee Relations.
- Good understanding of employee lifecycle management and basic HR policies.
- Experience with attendance and leave management, payroll coordination, and HR documentation.
- Familiarity with HRMS tools such as Keka or similar platforms is preferred.
- Strong communication, interpersonal, and problem-solving skills.
- Valuable working knowledge of MS Excel, Google Sheets, and HR trackers.
- Ability to handle confidential employee information with discretion.
- Strong attention to detail and the ability to manage multiple tasks independently.
- Willingness to work in a night shift and support employees across different time zones, as required.

📌 HR Associate (Bengaluru)
🏢 Insnap Technologies
📍 Bengaluru