To manage the company's human resources and administrative operations, ensure employee accountability, implement company policies, coordinate branch activities, and maintain efficient day-to-day operations across all branches and departments.

1. Key Job Responsibilities

A. Human Resources Management

- Manage recruitment, candidate screening, interviews, selection, and onboarding.
- Maintain employee records, appointment letters, employment documents, and personal files.
- Monitor daily attendance, late arrivals, absenteeism, leave, and shift schedules.
- Ensure compliance with company rules, dress code, working hours, and professional conduct.
- Handle employee grievances, disciplinary issues, warning letters, and performance reviews.
- Coordinate employee training, probation reviews, confirmation, and exit formalities.
- Monitor employee productivity and ensure assigned responsibilities are completed within deadlines.

B. Administration Management

- Manage daily office administration, facilities, stationery, equipment, and company assets.
- Maintain administrative records, agreements, licenses, renewals, and other essential documents.
- Monitor administrative expenses and control unnecessary expenditure.
- Coordinate maintenance, housekeeping, security, utilities, and vendor services.
- Ensure company resources are used properly and company policies are followed.

C. Branch and Department Coordination

- Coordinate with YMCA, Mukkam, Nadakkavu, and Homecare operations.
- Ensure every branch maintains required employee records, attendance, and operational reports.
- Follow up with department heads regarding pending tasks, staffing requirements,



and compliance.
- Identify operational issues and escalate unresolved matters to senior management.
- Ensure approved SOPs are implemented consistently across all locations.

D. Reporting and Documentation

- Prepare weekly HR and administration performance reports.
- Submit monthly reports covering attendance, leave, vacancies, recruitment, employee performance, disciplinary cases, and administrative expenses.
- Maintain an updated employee database and organizational chart.
- Track pending tasks, deadlines, and corrective actions.
- Submit reports to management within the prescribed timelines.

E. Policy and Compliance

- Implement company policies, HR procedures, and administrative SOPs.
- Coordinate applicable employment-law compliance, statutory records, and renewals.
- Maintain confidentiality of employee information and company documents.
- Ensure employment documentation and disciplinary procedures are properly recorded.
- Report significant compliance risks to management promptly.

1. Key Performance Indicators (KPIs)

- Attendance and employee records updated accurately.
- HR and administration reports submitted on time.
- Recruitment completed within agreed timelines.




- Employee absenteeism and repeated late coming monitored.
- Pending tasks and policy violations followed up and documented.
- SOP compliance maintained across all branches.
- Administrative expenses monitored against approved budgets.

1. Authority and Accountability

- Monitor employee attendance, productivity, and compliance.
- Request reports and explanations from branch coordinators and department heads.
- Issue approved warnings and corrective-action notices in accordance with company policy.
- Recommend recruitment, training, disciplinary action, and performance improvement.
- Escalate major disciplinary, financial, legal, and staffing decisions to the CEO/Managing Director.

1. Reporting Structure

Reports to: CEO / Managing Director Coordinates with: Branch Managers, Department Heads, Accounts, Marketing, Physiotherapy, Fleet, and Homecare teams.

1. Required Qualifications and Skills

- Bachelor's degree in Human Resources, Business Administration, Management, or a related field.
- 3–5+ years of relevant HR and administration experience.
- Experience managing multiple branches or a multi-department organization is preferred.
- Good knowledge of recruitment, employee documentation, attendance systems, and HR policies.
- Strong communication, leadership, coordination, and problem-solving skills.
- Proficiency in MS Excel, Google Sheets, documentation, and reporting.
- Ability to enforce policies, follow up independently, and maintain confidentiality.

Pay: ₹25,000.00 - ₹35,000.00 per month

Advantages

- Cell phone reimbursement

Work Location: In person

📌 HR & Administration Manager (Kozhikode)
🏢 APC PHYSIO HOME CARE
📍 Kozhikode