Hospital: Life Care Multispeciality Hospital

Location: Sambalpur, Odisha

Department: Reception

Employment Type: Full-Time

Experience Required: Experienced candidates preferred

Salary: As per prevailing market standards, based on experience and skills

1. Job Summary

We are looking for an experienced and skilled Hospital Receptionist to manage front-desk operations and ensure a smooth, patient-friendly experience. The candidate should have prior experience in hospital reception, patient registration, appointment scheduling, handling enquiries, and coordinating with doctors and other hospital departments.
1. Key Responsibilities

- Welcome and assist patients, attendants, and visitors in a courteous and professional manner.
- Manage patient registration, OPD appointments, and doctor consultation schedules.
- Handle incoming calls, telephone enquiries, emails, and visitor queries.
- Coordinate with doctors, nursing staff, billing, and other departments to ensure smooth patient flow.
- Assist with patient admission, discharge, and billing coordination.
- Maintain accurate patient records, registers, and front-office documentation.
- Provide information about hospital services, facilities, and consultation timings.
- Handle patient complaints and feedback professionally and escalate issues when required.
- Maintain patient confidentiality and follow hospital policies.
- Manage front-desk computer operations, data entry, and administrative tasks.
- Ensure the reception area remains organized and presentable.




- Support hospital administration with daily front-office activities.

1. Educational Qualification

- Minimum 12th pass; graduation in any stream preferred.
- Additional qualifications in hospital administration, front-office management, or healthcare management will be an advantage.

1. Experience Required

- Prior experience as a Hospital Receptionist or Front Office Executive is preferred.
- Experience in a multispeciality hospital will be an added advantage.
- Familiarity with hospital management software (HMS), patient registration, and billing coordination is desirable.

1. Required Skills

- Excellent communication and interpersonal skills.
- Proficiency in basic computer applications and data entry.
- Good telephone etiquette and patient-handling skills.
- Ability to multitask and work efficiently in a busy hospital environment.
- Fluency in Odia and Hindi; basic English communication skills preferred.
- Professional attitude, punctuality, and strong organizational skills.

1. Working Conditions

- Full-time, on-site position.
- Willingness to work rotational shifts, weekends, and holidays as required.

1. Salary and Benefits

Salary will be decided according to prevailing market standards, based on the candidate's experience, qualifications, skills, and suitability for the position. Other benefits will be as per hospital policy. Pay: ₹8,800.00 - ₹12,000.00 per month

Work Location: In person

📌 Hospital receptionist (Sambalpur)
🏢 Lifecare Multispeciality Hospital
📍 Sambalpur