Hiring Head Sales & Customer Management | Delhi/NCR

Job Title: Head Sales & Customer Management

Experience: 12 - 18 years

Location: Delhi/NCR

Industry: IT Services & Software (AI / Video Analytics)

Education: Any Graduate; MBA preferred

Key Responsibilities

- Acquire enterprise and mid-market accounts PAN-India and carry a personal quota
- Lead key enterprise pursuits alongside the CEO
- Manage field sales and inside sales motions
- Own customer retention, renewals, upselling and collections through the Customer Success team
- Work with marketing to build pipeline and convert leads, and with delivery to convert trials into full rollouts
- Build pricing and deal structures with leadership
- Hire, coach and grow a team of Enterprise Sales Managers, CSMs and Inside Sales reps
- Standardize sales processes,



maintain CRM discipline and deliver accurate monthly forecasts

Desired Candidate Profile

- 12–18 years in B2B enterprise sales, preferably in SaaS, AI or video analytics
- Proven record of closing long-cycle, multi-stakeholder enterprise deals
- Experience leading a mixed team of field and inside sales
- Understanding of subscription, per-site recurring and one-time software revenue models
- Exposure to BFSI, retail, logistics or multi-site customers preferred
- Robust negotiation and communication skills
- Willingness to travel across India

Interested candidate can share their profile at [email protected] or Contact Simran @ (phone hidden)

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