About the Role

We're building a gourmet pizza chain for Bharat - a brand-led, design-forward F&B; concept for India's next wave of dining-out consumers. We're looking for a leader to own the format and customer experience

Roles & Responsibilities

Concept Development & Deployment

- Develop and deploy a concept pizzeria in a Tier 2 city
- Be a driving part of the Zero -To- One journey, from concept design to location identification to build out & daily operations Owner of Product & Customer experience

Personally drive daily customer interactions from pre launch to launch & later
- Be the voice of customer in the company, sharing insights & pain points
- Continuously iterate on product & customer experience

Growth & Operations
- Own the customer footfall and P&L; of the outlets
- Drive ratings & feedback across all listings
- Build SOPs that can scale to multi city operations

You're a fit if you:



Have founded or led a cafe, lounge, CDR, or western-cuisine restaurant concept, scaled it to a decent revenue scale

Are a design-first thinker - space, ambience, menu presentation, brand feel

Are entrepreneurial, and want to build something at scale, not just run a single outlet

Understand offline consumer behavior in India

What you bring

First-hand experience designing and running a physical F&B; space An eye for brand, aesthetics, and customer experience

AND very importantly, a Founder Mindset

- Own the concept like a founder.
- Balance creativity with commercial discipline.
- Treat capital as if it were your own.

Contact Details HR- Chitra Aher

Whatapp - (phone hidden)

📌 Head of Offline Experience F&B -Bangalore (Bengaluru)
🏢 SG Oasis
📍 Bengaluru