ABOUT THE ROLE

We are seeking a driven, data-savvy Growth Manager to own sales growth and operational excellence across a cluster of our J24 convenience stores. This role leads a team of Growth Executives and carries direct accountability for store-level growth metrics (GPS, AOV, purchase frequency, margin, and

Greencard penetration). The ideal candidate combines strong commercial and analytical thinking with proven people-leadership skills, enjoys being on the ground in stores, handholding franchisee /

entrepreneurs and takes complete ownership of outcomes across their cluster.

Key Responsibilities

● Cluster Sales & Growth Ownership:

Own the end-to-end sales growth agenda (GPS, AOV, and purchase frequency) for an assigned cluster of J24 stores, translating company-level growth targets into a store-wise plan and playbook.

● Team Leadership & Coaching:

Lead, coach, and performance-manage a team of Growth Executives (GEs) across the cluster -

reviewing execution against GPT, active-user, and footfall targets, and stepping in to unblock them where needed.

● Entrepreneur (Giant) Relationship Management:

Act as the senior point of contact for store entrepreneurs (“Giants”) in the cluster, building trust-based relationships and owning escalations that go beyond what a Growth Executive can resolve.

● Data-Driven Performance Management:

Own the core store-level metrics for the cluster - AOV, GPS, purchase frequency, category mix vs. AOP targets, margin (target 18%), assortment availability and ageing (30/60 days), and

Greencard (GC) penetration (target 90% GPT) - and drive weekly course-correction with the team.

● Customer Experience & NPS:

Champion a “Customer First” culture across cluster stores; own Consumer NPS (target 60%) and

Giant NPS drivers such as visual merchandising, store hygiene,



price communication, digital signage, and expiry checks.

● New Store Launch & Ramp-up:

Own the new-store playbook end-to-end - assortment planning, launch execution, and handover to the Giant - ensuring new stores hit early ramp-up targets (active users x frequency)

within the first 3 months.

● Cross-Functional Collaboration:

Partner closely with Category, Marketing, Supply Chain, and MX teams on assortment selection,

stock rationalisation, purchase-vs-sales analysis, and price benchmarking to unlock growth for the cluster.

● On-Ground Governance & Reporting:

Conduct regular store visits and audits across the cluster to ensure playbook adherence (FnV order fill, MX store visits, category mix corrections), and report cluster-level performance and risks to leadership.

Signs of a fit

● Bachelor's/Master's degree in Business, Marketing, or related field (preferred)

● 3-6 years of experience in retail sales, category management, or business development,

including at least 1-2 years leading or mentoring a field team

● Robust analytical skills - comfortable owning P&L-style; metrics (GPS, AOV, margin,

frequency) and turning data into a clear action plan

● Proven people-management skills - ability to coach, motivate, and hold a team of

Growth Executives accountable to targets

● Excellent stakeholder management and communication skills across entrepreneurs,

category teams, and leadership

● Self-driven and hands-on, comfortable with high field intensity across Bangalore

● Fluency in Kannada and English (preferred)

Why You Should Apply

● Lead a cluster of J24 stores and a team of Growth Executives, with real P&L; ownership

● Be part of a growing retail brand with innovation at its core

● Dynamic work culture with room for creativity, ownership, and career growth into larger regional roles

📌 Growth Manager (Bengaluru)
🏢 Jumbotail
📍 Bengaluru