- Handle guest check-in and check-out procedures.
- Manage room reservations, phone calls, and WhatsApp enquiries.
- Handle online bookings through MakeMyTrip, Goibibo, and other booking platforms.
- Prepare guest bills, collect payments, and maintain accurate cash records.
- Coordinate with housekeeping regarding room availability and cleaning status.
- Maintain guest registers, booking records, and room status updates.
- Handle guest enquiries and complaints professionally.
- Prepare daily occupancy, sales, and reception closing reports.
- Complete shift handovers and maintain accurate records.
- Follow hotel policies and maintain qualified front-office standards.
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits
- Food provided
Work Location: In person
📌 Front Desk Receptionist (Ernakulam)
🏢 Shadow Regency
📍 Ernakulam
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