– Manager, Food Innovation

Function: Food & Beverage Location: Bengaluru Reporting To: General Manager – Food & Beverage (Food)

Role Purpose To drive food innovation, current product development, recipe standardization, and production efficiency across all store formats. The role will focus on developing market-relevant food offerings, ensuring consistent product quality, standardizing processes, and supporting operational teams through effective training and implementation.

Key Responsibilities

1. New Product Development & Food Innovation

- Develop new food products, including bakery, bread, confectionery, and other food offerings, aligned with brand requirements, customer preferences, and market trends.
- Drive product development from ideation and recipe trials to sensory evaluation, standardization, and launch.
- Collaborate with vendors and internal stakeholders to develop recipes suitable for batch production and commercial-scale implementation.
- Track product performance post-launch and recommend improvements based on customer feedback, quality, and operational feasibility.

1. Recipe Standardization & Quality Assurance

- Develop and maintain standardized recipes, product specifications, and preparation guidelines across CCD, CDS, and CDX.
- Conduct sensory evaluations to assess taste, texture, aroma, presentation, and consistency.
- Ensure adherence to food safety, hygiene, quality standards, and brand specifications.
- Identify and resolve product quality issues and implement corrective actions to prevent recurrence.

1. Production & Operational Efficiency

- Monitor frozen food production activities, production schedules, and adherence to quality requirements across relevant formats.
- Optimize recipes, production processes,



and raw material utilization to minimize wastage and improve efficiency.
- Support the implementation of standardized food preparation processes across outlets and production units.
- Coordinate with vendors and operations teams to ensure consistent product availability and quality.

1. SOP Development & Implementation

- Develop, document, and implement SOPs for product preparation, food production, storage, handling, and service.
- Ensure timely closure and implementation of SOPs for CDX outlets and other relevant business formats.
- Review existing processes and recommend improvements to enhance consistency, productivity, and operational effectiveness.

1. Training & Capability Development

- Conduct train-the-trainer sessions and on-the-job training for outlet teams across CCD, CDS, and CDX.
- Develop training materials and product guidelines to ensure consistent execution of new products and recipes.
- Conduct outlet visits to assess implementation, provide hands-on support, and address capability gaps.
- Evaluate training effectiveness through adherence to recipes, product quality, and operational feedback.

1. Vendor Collaboration & Stakeholder Management

- Work closely with vendors to conduct product trials, finalize recipes, and ensure consistent quality in batch production.
- Coordinate with Food & Beverage, Operations, Procurement, and Quality teams to support product launches and process improvements.




- Monitor vendor performance against agreed product specifications and quality standards.
- Performance Measures / KPIs
- New product development and launch timelines.
- Product acceptance and post-launch performance.
- Recipe standardization and SOP completion.
- Product quality and sensory evaluation scores.
- Frozen production schedule adherence and production efficiency.
- Reduction in food wastage and improvement in raw material utilization.
- Food safety, quality, and SOP compliance.
- Training completion and effectiveness.
- Timely resolution of product and operational issues.
- Vendor quality and consistency.

Educational Qualifications Bachelor’s degree in Food Science, Food Technology, Culinary Arts, Hospitality Management, or a related field. Additional certifications in food product development, bakery and confectionery, or food safety would be an advantage.

- Experience: 12-15 years of relevant experience in the food and beverage industry.
- Experience in food product development, recipe standardization, production, and quality assurance.
- Hands-on experience in bakery, confectionery, or batch production would be preferred.
- Experience in outlet training, sensory evaluation, SOP implementation, and vendor coordination.
- Functional & Technical Skills
- Food product development and recipe formulation.
- Bakery, confectionery, and food production techniques.
- Sensory evaluation and quality assurance.
- Food safety, hygiene, and regulatory standards.
- SOP development and process standardization.
- Training delivery and capability development.
- Vendor coordination and stakeholder management.
- Data analysis, project management, and proficiency in MS Office.

📌 Food Specialist (Bengaluru)
🏢 Café Coffee Day
📍 Bengaluru