Experience: 3-5 years in executive coordination, sales operations, CRM or revenue operations. Experience in a sales-driven organisation is preferred.

Keep the Co-Founder's day and the company's pipeline moving.

Excellent Publicity is a media and advertising company. Since 2011 we have planned and bought media for 5,000+ brands, including the likes of Google, RBI, IIM-A, Amazon, Uber and Apple, across 3,00,000+ campaigns spanning hoardings, airports, metro and transit, newspapers, radio, cinema, television, digital, performance, influencer and sports.

We are an energetic young team of almost 100 people across Ahmedabad, Mumbai, Delhi, Bengaluru and Dubai, with a strong in-house tech team building AI-powered products, including EPitch, which builds detailed media plans and strategies in hours, and Atlas, which makes offline advertising as measurable and transparent as digital.

About the role:

This is not a conventional administrative role. It sits beside the Co-Founder and runs the things he should not have to run himself.

You manage his meetings, reminders and day-to-day tasks, and you take over everything that does not genuinely need him in the room. If a task can be done by you or got done through someone else, it should never reach him.

The same ownership runs through the commercial side of the role. You make sure every enquiry the marketing team generates is actually worked, you follow the sales team through the full cycle until a deal closes or dies, and you build the dashboard that tells the Co-Founder what is happening without him having to ask anyone.

You will not carry a sales target. You will make sure nothing anywhere in the system is left unattended, unanswered or unexplained.

What you will do:

- Run his calendar and his day. Set up meetings, manage the schedule, keep reminders running and make sure he walks into every meeting prepared.
- Take work off his desk. Pick up the tasks that do not need him personally, do them yourself or get them done through the right person, and close them out without going back to him.
- Carry his tasks into the teams.



Pass on instructions to sales, media, marketing, finance and tech, take a committed date and time from each person, record it and follow up until it is finished.
- Make sure no enquiry is wasted. Track every lead and enquiry the marketing team generates, make sure it is handed over to sales cleanly, and make sure someone has actually picked it up.
- Follow the full cycle to closure. Chase the sales team on pending leads and commitments, follow each enquiry end to end until the deal is closed or lost, and find out why the ones that do not convert are not converting.
- Keep the CRM honest. Keep lead status, follow-ups, conversions and pending actions accurate and current, and hold the sales team to updating it properly.
- Build the dashboard. Maintain the sales, CRM and management reporting the Co-Founder reads to know where things stand, and flag the gaps and pending actions rather than simply presenting numbers.

Your first 90 days: 1st - 3rd Week: Learn the organisation chart, the sales process and the CRM as it stands. Take over the Co-Founder's calendar and task list and start running the daily follow-up cycle.

4th - 8th Week: Clean up and take ownership of the CRM. Establish the weekly rhythm with the sales team and deliver the first management report with gaps flagged.

9th - 12th Week: Run it without supervision: the Co-Founder's day moves on your tracking, and the dashboard tells him where every enquiry stands.

Who we are looking for:

- Follow-through is the skill we will not compromise on. If you are the person who remembers every pending item, chases it without being reminded and closes it out, we can teach you the rest of this role.
- Mature,



dependable and execution-oriented. You own what you are given from the moment you are given it, and you come back with the status before you are asked for it.
- Strong coordination and follow-up ability. You keep a growing list of open items across many people, carry it from day to day, and nothing quietly disappears off it.
- Able to get work done through other people, and confident following up with both junior and senior colleagues, politely, persistently and without taking a pushback personally.
- Fluent English and Hindi, written and spoken, with the interpersonal skills to work with every function in the company.
- A good working understanding of CRM, lead management and sales processes, and the judgement to see when a number on a report does not reflect what is actually happening.
- Strong at reporting, organised and discreet. Comfortable in Excel, able to turn messy pipeline data into a clear dashboard, and trustworthy with confidential business information.

What you will earn: Fixed CTC: ₹3,00,000 - ₹4,20,000 per annum, benchmarked to experience

Also, Direct working exposure to how a growing media company is run, across management, sales, marketing and operations

How to apply:

Email [email protected] or WhatsApp +917486031011. Subject line: Executive & CRM Operations - Ahmedabad

Attach your CV, and in the body write five or six lines on how you kept track of your follow-ups in your last role: how you maintained the list, how you carried it from one day to the next, and what you did when someone senior did not complete a task on time.

That answer is what we will read first. Shortlisted candidates hear from us within 4 working days.

Pay: ₹300,000.00 - ₹420,000.00 per year

Advantages

- Paid sick time
- Paid time off
- Provident Fund

Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)

Location:
- Ahmedabad, Gujarat (Preferred)

Work Location: In person

📌 Executive & CRM Operations Manager (Ahmedabad)
🏢 Excellent Publicity
📍 Ahmedabad