1. Job Summary

We are looking for an organized and proactive ERPNext & Digital Marketing Project Coordinator to coordinate ERP implementation projects and digital marketing activities. The candidate will work closely with clients, developers, ERP functional consultants, designers, and digital marketing team members to ensure that projects and campaigns are delivered on time. The ideal candidate should have a basic understanding of ERP systems, preferably ERPNext, along with knowledge of digital marketing workflows, task management, client communication, and project coordination.

1. Key Responsibilities

A. ERPNext Project Coordination

- Coordinate ERPNext implementation projects from initial requirements gathering through delivery.
- Communicate with clients to understand business requirements and document them clearly.
- Coordinate with ERP functional consultants and developers to track project progress.
- Follow up on tasks, pending issues, bugs, and client feedback.
- Monitor project timelines, milestones, deliverables, and deadlines.
- Coordinate client meetings, requirement discussions, demonstrations, and user training.
- Maintain project documentation, meeting minutes, and status reports.
- Assist with user acceptance testing (UAT) and implementation follow-ups.
- Escalate project risks, delays, and technical issues to the Project Manager or CTO.

B. Digital Marketing Project Coordination

- Coordinate website development, SEO, social media marketing, and digital advertising projects.
- Maintain the digital marketing content calendar and campaign schedule.
- Coordinate with content writers, graphic designers, video editors, SEO specialists, and advertising teams.
- Track content creation, approval, publishing, and campaign deadlines.
- Follow up on pending client approvals and marketing deliverables.
- Monitor campaign progress and collect performance reports.
- Ensure that digital marketing activities are completed according to the agreed scope and timeline.
- Maintain clear communication between clients and internal teams.

C. Project & Team Coordination

- Prepare and maintain project plans, task lists, and delivery schedules.
- Assign or coordinate tasks based on instructions from the Project Manager.
- Conduct regular follow-ups with team members to track progress.
- Identify delays, dependencies, and bottlenecks and escalate them promptly.
- Organize internal meetings and client review meetings.
- Prepare daily or weekly project status reports.
- Ensure project information and documentation are updated in the company's project management system.
- Coordinate multiple projects simultaneously and ensure that priorities are communicated clearly.

D. Client Communication & Reporting





- Act as the primary coordination point between clients and internal teams for routine project matters.
- Provide clients with progress updates and communicate upcoming milestones.
- Collect client feedback and ensure that it reaches the appropriate team members.
- Track pending approvals, requirements, and client-side dependencies.
- Maintain professional client relationships throughout the project lifecycle.

1. Required Skills & Qualifications

- Bachelor's degree in Business Administration, IT, Computer Applications, Marketing, or a related field.
- Experience in project coordination, ERP implementation, digital marketing coordination, or IT service delivery is preferred.
- Basic understanding of ERP systems and business processes.
- Knowledge of ERPNext or Frappe is an advantage.
- Basic understanding of SEO, social media marketing, website development, and digital advertising.
- Good organizational, communication, and follow-up skills.
- Ability to manage multiple projects and deadlines.
- Proficiency in Microsoft Excel, Google Sheets, and project management tools.
- Valuable written and verbal communication skills.
- Ability to prepare project reports, meeting minutes, and documentation.

1. Preferred Skills

- Experience coordinating ERP implementation projects.
- Familiarity with ERPNext modules such as CRM, Selling, Buying, Stock, Accounts, and Projects.
- Understanding of software development workflows, bug tracking, testing, and deployment.
- Familiarity with digital marketing tools such as Google Analytics, Google Search Console, Meta Business Suite, and Google Ads.
- Experience coordinating client requirements, project demonstrations, and user acceptance testing.
- Familiarity with project management tools such as ERPNext Projects, Trello, ClickUp, or Jira.

1. Key Performance Indicators (KPIs)

Performance will be evaluated based on the following:
- Project Schedule Adherence: Percentage of assigned milestones completed on time.
- Task Follow-up: Timely follow-up and closure of pending tasks.
- Client Communication: Timely and accurate project updates.
- Documentation Quality: Accuracy and completeness of project records.
- Digital Marketing Delivery: Timely completion of content calendars, campaigns, and other deliverables.
- Issue Escalation: Timely identification and escalation of risks, delays, and blockers.
- Team Coordination:



Effectiveness of coordination between developers, consultants, designers, and marketing personnel.
- Client Satisfaction: Quality of communication and coordination throughout project delivery.

1. Role Boundaries

The Project Coordinator is responsible for coordination, tracking, communication, documentation, and follow-up.

- The Project Manager / CTO is responsible for overall project ownership, strategic decisions, resource allocation, and major escalations.
- ERP functional consultants are responsible for functional analysis, ERP configuration, and process recommendations.
- Developers are responsible for technical development, debugging, and deployment.
- Digital marketing specialists are responsible for executing specialist activities such as SEO, advertising, content creation, and campaign optimization.
- The Project Coordinator ensures that all these activities remain aligned with project schedules and agreed deliverables.

1. Ideal Candidate Profile

The ideal candidate is a proactive, detail-oriented professional who can coordinate both ERP implementation projects and digital marketing activities. The candidate should be comfortable communicating with clients, following up with different teams, maintaining project documentation, and ensuring that deadlines are met.

This is a project coordination role, not a Project Manager or technical development role. The candidate must be capable of keeping projects organized and moving forward while reporting progress and major issues to the Project Manager or CTO.

Short Job Advertisement

Hiring: ERPNext & Digital Marketing Project Coordinator

We are looking for a Project Coordinator to manage day-to-day coordination across ERPNext implementation projects and digital marketing activities.

Responsibilities:

- Coordinate ERPNext implementation projects and client requirements.
- Track project tasks, deadlines, milestones, and deliverables.
- Coordinate with ERP consultants, developers, designers, and marketing teams.
- Manage content calendars and digital marketing schedules.
- Communicate with clients and follow up on pending tasks and approvals.
- Prepare project status reports and maintain documentation.
- Identify delays and escalate issues to the Project Manager / CTO.

Requirements:

- Bachelor's degree in IT, Business Administration, Marketing, or a related field.
- Experience in project coordination or IT project delivery is preferred.
- Basic knowledge of ERP systems; ERPNext experience is an advantage.
- Understanding of digital marketing workflows.
- Strong communication, organization, and follow-up skills.

Position: Full-Time Reports To: Project Manager / CTO

Pay: ₹15,000.00 - ₹50,000.00 per month

Work Location: In person

📌 ERPNext & Digital Marketing Project Coordinator (Kozhikode)
🏢 Team Back Office International
📍 Kozhikode