We are looking for a skilled and reliable Dispatcher to join our logistics team. This role is critical to ensuring efficient operations, driver communication, and timely freight delivery across the U.S.
As a dispatcher, you’ll be responsible for booking loads, planning routes, tracking shipments, and coordinating with customers and drivers to resolve issues in real-time. You’ll be part of a energetic and fast-paced work environment where problem-solving and clear communication are key.
Key Responsibilities
- Plan, book, and dispatch loads efficiently using dispatch software and load boards
- Monitor and track loads from pickup to delivery, ensuring timely updates
- Coordinate with drivers, brokers, and customers to resolve delays or issues
- Maintain and update all records and paperwork including BOLs and PODs
- Handle unexpected events such as breakdowns, road closures, or missed appointments
- Ensure driver compliance with DOT and company regulations
- Build strong relationships with carriers and clients to ensure repeat business
Qualifications
- 2–3 years of dispatching experience (USA dispatch is a must)
- Strong knowledge of trucking lanes, freight types, and load boards
- Experience using dispatch software.
- Excellent communication and customer service skills
- Problem-solving mindset and ability to work under pressure
- Willingness to work night shift and weekends (From Home) as needed
- Good command of English (spoken and written)
What We Offer
- Competitive salary based on experience
- Supportive and collaborative work culture
- Opportunities for career growth within the company