Location: Baner, Pune (On-site)

Experience: 4 to 5 years

Employment Type: Full-Time

Industry: Digital Marketing & Advertising Agency Mandatory

Revigro Marketing is hiring an experienced Operations Manager / Operations Head to lead day-to-day agency operations, ensure timely project delivery, improve team productivity, and coordinate across Performance Marketing, Social Media, SEO, Creative, Content, Client Servicing, and Print Media teams.

Key Responsibilities

- Lead overall agency operations and ensure smooth functioning across departments.
- Coordinate between Client Servicing, Performance Marketing, Social Media, SEO, Creative, Content, and Print Media teams.
- Plan and monitor project timelines, deliverables, priorities, approvals, and deadlines.
- Manage team capacity, resource allocation, workload, and productivity.
- Ensure client deliverables are completed as per scope, timeline, and quality standards.
- Develop SOPs, workflows, checklists, and reporting systems to improve efficiency.
- Track pending tasks, dependencies, escalations, and operational bottlenecks.




- Handle internal and client-related escalations and ensure timely resolution.
- Monitor quality, department-wise performance, and overall delivery standards.
- Support management in business planning, resource utilization, and agency growth.

Requirements

- 4 to 5 years of experience in Operations, Project Management, or Agency Operations.
- Digital Marketing / Advertising Agency experience is mandatory.
- Strong understanding of agency workflows, client delivery, and campaign execution.
- Experience managing multiple teams and client projects simultaneously.
- Knowledge of Performance Marketing, Social Media, Creative, Content, SEO, and Print Media.
- Strong leadership, communication, planning, problem-solving, and escalation-management skills.
- Solid ownership, accountability, and execution mindset.

Share your updated CV at [email protected] with the subject line: “Application – Operations Manager / Operations Head.”

📌 Digital Operations Manager (Pune)
🏢 Revigro Marketing
📍 Pune