- Conducting surveys with customers to understand the usage and overall experience to collect prompt and accurate feedback from customers
- Handling customer queries, and providing chat, voice, and email support.
- Conducting surveys with customers to understand the usage and overall experience to collect prompt and accurate feedback from customers.
- Troubleshooting problems and seeing them through to resolution.
- Demonstrating excellent product knowledge to enhance customer support.
- Escalating users unresolved issues to the appropriate internal teams.
- Excellent comprehension skills - ability to clearly understand and address customer needs appropriately.
📌 Customer Support Intern (Bengaluru)
🏢 Jar App
📍 Bengaluru
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