About the Role

We are looking for Customer Support Executives to handle customer inquiries and provide timely, accurate, and qualified assistance. The ideal candidate should have positive communication skills, a customer-focused approach, and the ability to resolve queries efficiently across multiple communication channels.

Roles and Responsibilities

- Handle customer inquiries via inbound phone calls, emails, and chats.
- Understand customer concerns and provide accurate and timely resolutions.
- Maintain a professional and courteous approach while interacting with customers.
- Record customer interactions, queries, and resolutions using the provided software.
- Follow established processes and guidelines to ensure a positive customer experience.

Eligibility Criteria

Experience:





- Candidates with a minimum of 6 months of experience in inbound customer service are preferred.
- Freshers are also welcome to apply.

Education:

- Undergraduate and graduate candidates are eligible to apply.

Working Hours:

- Shifts will fall within the 8:00 AM to 8:00 PM window.
- 9-hour shift, including applicable breaks.

Location: India

Who Can Apply:

Candidates with good communication skills, a willingness to learn, and an interest in customer service are encouraged to apply. Both freshers and experienced candidates are welcome.

📌 Customer Support Executive (Mumbai)
🏢 Remoat Teams
📍 Mumbai