Zenith Arc HR is looking for enthusiastic, motivated, and customer-focused candidates to join our team as Voice Process Executives. This is an excellent opportunity for freshers to begin their professional journey, enhance their communication skills, and gain valuable experience in a professional work workplace.
Key Responsibilities
- Handle inbound and/or outbound customer calls professionally.
- Communicate clearly and provide accurate information to customers.
- Understand customer queries and provide appropriate resolutions.
- Maintain a positive and customer-focused approach during conversations.
- Follow company processes, guidelines, and quality standards.
- Maintain accurate records of customer interactions, wherever required.
- Achieve assigned performance and productivity targets.
Eligibility Criteria
- Undergraduates and Graduates are welcome to apply.
- Freshers can apply; prior experience is not mandatory.
- Good verbal communication skills.
- Basic computer knowledge.
- Positive attitude and willingness to learn.
- Ability to handle customer conversations professionally.
- Candidates should be punctual, confident, and comfortable working in a team.
What We Offer
- Opportunity to start your career as a fresher.
- Professional learning and development.
- Supportive work environment.
- Opportunity to improve communication and customer-handling skills.
- Career growth opportunities based on performance.
Job Location Mohali, Punjab
Start your career with Zenith Arc HR and take the first step toward professional growth!