Customer Success Executive (Schools) – Ezyschooling

Location: New Delhi (Work from Office)

Job Type: Full-time

About Ezyschooling

Ezyschooling is a digital platform that connects parents and K-12 schools, making the admission process simple and hassle-free. Our community includes over 1,000 schools and more than 1.5 lakh parents. With a single application form for multiple schools and tools to compare schools, we help parents make well-informed decisions.

About the Role

We are looking for a Customer Success Executive to build strong relationships with our partner schools, ensure their satisfaction and drive retention. You will be the main point of contact for schools, solving their day-to-day issues and helping them get the most from our platform.

Key Responsibilities

- Ensure satisfaction and retention of partner schools by delivering excellent service
- Resolve day-to-day operational issues between schools and the organisation
- Onboard newly partnered schools




- Build and maintain robust relationships with schools, including school visits when required
- Follow up on payments on time and update records accordingly
- Coordinate with schools through email, WhatsApp, video calls and other platforms
- Upsell and renew services with existing schools

Requirements

- Bachelor's degree in Business Administration, Marketing or a related field
- Excellent written and verbal communication skills
- Ability to multitask, prioritise and take ownership
- Ability to work independently and as part of a team
- Experience in customer success, sales or a related field is a plus

How to Apply Share your resume at [email protected] or call/WhatsApp (phone hidden).

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits

- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Work Location: In person

📌 Customer Success Executive (Shahdara)
🏢 Ezyschooling
📍 Shahdara