Customer Service Executive Copy Job Title (Mumbai)

Customer Service Executive Copy Job Title (Mumbai)

21 Oct
|
Jewel Nxt Com
|
Mumbai

21 Oct

Jewel Nxt Com

Mumbai

1. Handle customer queries through calls, emails, and messages.

2. Coordinate with customers regarding orders, deliveries, and complaints.

3. Coordinate with internal departments for timely order processing.

4. Maintain customer records and prepare reports using MS Excel.

5. Follow up with customers and provide regular updates.

6. Resolve customer issues and ensure customer satisfaction.

Requirements:

- Graduate in any stream.

- Minimum 1 year of relevant experience.

- Positive communication and coordination skills.

- Basic computer knowledge and MS Excel skills.

- Jewellery industry experience will be preferred.Role & responsibilities

Preferred candidate profile

📌 Customer Service Executive Copy Job Title (Mumbai)
🏢 Jewel Nxt Com
📍 Mumbai

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