- Welcome customers and assist them in a polite and friendly manner.
- Take customer orders and communicate them clearly to the kitchen.
- Explain menu items, prices, and available offers.
- Serve food and beverages to customers when required.
- Handle customer questions, requests, and complaints professionally.
- Maintain cleanliness and proper arrangement of tables and the customer area.
- Coordinate with kitchen and billing staff for smooth service.
- Assist with billing and payments when required.
- Collect customer feedback and help improve customer satisfaction.
- Follow cafe service standards and maintain a skilled attitude.
Requirements
- Valuable communication and customer-handling skills.
- Polite, friendly, and helpful attitude.
- Basic English and Hindi communication skills.
- Ability to work in a team and handle busy hours.
- Previous experience in a cafe, restaurant, or hospitality industry is preferred.
Working Hours: As per cafe shift schedule. Pay: ₹8,000.00 - ₹12,000.00 per month
Work Location: In person
📌 Customer Service Assistant (Bhatpara)
🏢 Lotus Cafe
📍 Bhatpara
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